Go straight to the question
| Your question | Focused guide |
|---|---|
| How do I know it is fully charged? | Compare the completion signal. |
| It starts, then stops after a few seconds. | Separate mist stopping from the whole device switching off. |
| It is on, but there is no mist. | Check cup and accessible connections. |
| I used the cleaning mode; do I still have to wash the parts? | What auto-clean does and does not establish. |
What to include if the issue continues
Write one short account: what the device did, when it first happened, and the result of any check already completed from the matching instructions. Include the exact light or display message. “The screen stays on but the mist stops” is more useful than “it is broken.”
You do not need to recreate a fault to make a video. Use observations you already have.
When to stop checking
If liquid reaches the main unit or power connection, or a part is cracked, stop and use leak and damage guidance. Do not open the housing or repeatedly restart a damaged device.
For the result of an interrupted treatment, contact your healthcare professional. Visible mist and display information cannot confirm how much medicine was delivered.