Set out the device and supplied items beside the packing list for your actual order. Resolve missing parts or mismatched instructions before starting.

Check what arrived

  1. Match the model on the device, box and instructions.
  2. Compare the delivered items with the package selected in your order.
  3. Inspect the accessible parts for cracks, loose pieces or transit damage.
  4. Keep the packaging until the contents and condition are confirmed.

Photos may show optional accessories. A current product listing may also differ from the package bought earlier; use your own order record.

Identify the parts in your setup

Handheld mesh devices place the medicine cup on the device body. A tabletop compressor such as CN69 has a separate cup and air tubing. Use the diagram for your exact model to identify which connections belong in your setup.

Locate the first-use preparation, assembly and power instructions. A supplied cable does not establish a charging duration or permission to operate while connected.

Before switching it on

  • Confirm each component using the guide’s names and diagram.
  • Find the permitted power source and start/stop controls.
  • Read the care routine you will need after use.
  • Stop if a connection requires force or a part differs from the diagram.

Keep treatment products separate from equipment. Direct questions about medicine, dose or use for a particular person to the prescribing professional.

If something is unclear

State the last setup step you could follow and the next step that does not match. For example: “The guide shows a separate cup connector, but I cannot identify that part in the box.” Add the full model and selected package.

Use parts help for a missing item or instructions help for an unclear diagram.

Need the matching instructions?

Include these details with your question:

  • Model and version
  • List of the components received
  • The setup step you cannot confirm
Request matching instructions